Get Support

Get Support2026-10-08T15:10:56-04:00

You don’t have to do this alone.

We know healthcare can be confusing and overwhelming to navigate.

At Blue Ridge Care, we make it easy. You don’t need a referral from a doctor. Anyone can call.

Call us. Email us. Talk to someone today.

Call Us

(540) 313-9200

Toll-free: (800) 238-5678

Our team is available 24 hours a day, 7 days a week—including weekends and holidays.

For all medical emergencies, please call 911.

Email Us

Need assistance but prefer to reach out online?

For the fastest response, we recommend calling us. If your question is not urgent, we’re happy to help by email.

Please note that email is not intended or monitored for urgent or immediate needs.

Email is only monitored during our business hours, Monday through Friday, from 8:30 AM to 4:30 PM.

  • We will respond to your inquiry as soon as possible during those hours.
  • Messages received outside of business hours, on weekends, or when our offices are closed will be addressed as soon as possible on the next business day.

Questions About Care

Email us at Info@BlueRidgeCare.org if you have questions about our programs or are seeking care for yourself or a loved one.

Questions About Grief Support

Email us at GriefSupport@BlueRidgeCare.org if you have questions about bereavement services for yourself, your family, or someone you care about.

Other Inquiries

Have a question about volunteering, careers, thrift shops, media inquiries, community partnerships, philanthropy or another topic? Complete the contact form below and the appropriate team will follow up with you.

Please note this form is not monitored for care inquiries, referrals, or communication with our medical teams regarding current patients.

If you have questions about care for yourself or a loved one, need to make a referral, or need to reach a care team member about an existing patient, please call (540) 313-9200 or email Info@BlueRidgeCare.org for assistance.

Not Ready for Services Yet?

That’s okay.

Many people reach out just to ask questions or learn what options might be available, now or in the future.

If you’d like, we can stay in touch and check in from time to time, provide guidance, and help determine when additional support might be helpful.

Sometimes the right time for care is months away. When you reach out early, we can walk that journey with you.

Frequently Asked Questions

What if we can’t help with your situation?2026-03-06T15:24:24-05:00

If our programs aren’t the right fit, we will suggest other trusted resources in the community.

What if my loved one isn’t ready for care yet?2026-03-24T16:09:54-04:00

That’s very common. We can stay connected and check in periodically and offering guidance so you know when additional support may be appropriate. That way, we can make sure you or your loved one has access to care as soon as they are eligible. Many families tell us they wish they had called sooner.

Am I giving up if I call to inquire about hospice?2026-03-06T15:23:21-05:00

Not at all. Reaching out simply means you are gathering information and exploring support. Many families tell us they wish they had called sooner to understand their options.

Does calling mean we have to start hospice?2026-03-06T15:22:58-05:00

No. Calling us does not mean you are committing to hospice or any of the services Blue Ridge Care provides. Our role is to help you understand your options so you can make the best decision for you or your loved one.

Are you only available during business hours?2026-03-06T15:19:16-05:00

No. Our team is available 24/7, including nights, weekends, and holidays. If something is worrying you, don’t wait. Call us at any time.

What if I’m not sure what kind of care is needed?2026-03-06T15:18:50-05:00

That’s completely okay. Most people aren’t sure. You don’t need to have the answers before you call. We’ll help you figure it out.

Do I need a doctor’s referral?2026-03-06T15:18:29-05:00

No. Anyone can contact us directly—patients, family members, caregivers, or friends.

What happens when I call?2026-03-06T15:18:11-05:00

You’ll speak with a compassionate member of our team who will listen to what’s happening and answer your questions. We’ll help you understand possible options and what next steps might look like. There is no pressure and no obligation.

Go to Top